When your customers call, they deserve to hear a friendly, professional voice. That's been our guiding principle since 1985, and it's why businesses across the nation trust Voice With A Smile with their most valuable asset - their customer relationships.

Located in the heart of Colorado Springs, we've grown from a small local answering service into a nationwide provider of professional communication solutions. While we've expanded our reach and capabilities, our commitment to personal service remains unchanged.

A Legacy of Excellence

Our story began in Colorado Springs with a simple yet powerful idea: every call matters. Whether it's a patient seeking care or a customer requiring urgent service, we understand that each caller deserves attentive, professional assistance. This philosophy has guided our growth from a local service provider to a trusted nationwide partner for businesses across multiple industries.

• Deep Industry Experience
  Over three decades of experience serving healthcare providers, professional services, and businesses of all sizes has given us unique insights into what makes exceptional customer communication.
  
  
• Colorado Springs Heritage
  Our central location in Colorado Springs (80906) allows us to serve clients across all time zones while maintaining strong connections to our local community.
  
  
• Continuous Evolution
  From basic telephone answering to comprehensive virtual office solutions, we've consistently adapted our services to meet changing business needs.
  
  

Our Commitment to Excellence

At Voice With A Smile, we believe that quality service starts with quality people. Our success is built on the dedication and expertise of our professional operators, who undergo rigorous training to ensure they meet our high standards for customer care.

• Selective Hiring Process
  We carefully select operators who demonstrate not just professional capability, but also empathy and authentic customer care - because a genuine smile comes through in every call.
  
  
• Comprehensive Training
  Our operators receive extensive training in industry-specific protocols, including HIPAA compliance for healthcare clients and emergency procedures for service businesses.
  
  
• Quality Assurance
  Regular performance monitoring and continuous feedback ensure we maintain the highest standards of professional communication.
  
  

Partners in Your Success

We measure our success by the success of our clients. Throughout our history, we've had the privilege of helping single-provider practices grow into thriving organizations and small businesses expand into industry leaders. This legacy of supporting business growth continues to drive our innovation and service excellence.

• Customized Solutions
  Every business has unique needs, which is why we develop customized communication protocols tailored to your specific requirements and industry standards.
  
  
• Scalable Services
  As your business grows, our flexible service packages adapt to meet your changing needs, ensuring seamless support at every stage of your development.
  
  
• Long-Term Relationships
  Many of our clients have been with us for decades, trusting us to evolve alongside them as their communication needs change and grow.
  
  

Looking to the Future

While we take pride in our heritage, we're always looking forward. Today's business environment demands both traditional values and modern solutions. That's why we continually invest in new technology and training while maintaining the personal touch that has defined Voice With A Smile since 1985.

Experience the difference that professional, caring communication can make for your business. Contact us today to learn how we can help you grow, maintain, and prosper.