Employment Opportunities
Answering Service Operator
Seeking Remote Answering Service Operators
Want to build a rewarding career from home while helping businesses succeed? Voice With A Smile, established in 1985, is seeking professional virtual receptionists to join our growing team. As businesses increasingly need reliable, friendly customer service support, we're expanding our team of remote operators who excel at creating positive first impressions.
Our virtual receptionists become the trusted voice for diverse businesses across the nation, handling everything from appointment scheduling to customer inquiries. If you have a passion for customer service and want to work with a variety of industries from the comfort of your home, we want to hear from you.
Position Overview
As a professional answering service operator, you'll receive comprehensive training in customer service excellence and business communication protocols while working remotely. We're looking for individuals who can adapt quickly and maintain our high standards of service across different business types.
- Remote Work Opportunity
Enjoy the flexibility of working from home after completing our professional training program at our Colorado Springs location - Schedule Options
Multiple shifts available across our 24/7 operation, perfect for early birds and night owls alike - Professional Development
Paid training in business communication, customer service excellence, and industry-specific protocols
Key Responsibilities
Our operators are the voice of businesses across various industries. You'll handle diverse communication needs while maintaining consistent professionalism and attention to detail.
- Customer Service Excellence
Handle incoming calls professionally, manage scheduling, and respond to customer inquiries with warmth and efficiency - Business Support
Follow specific protocols for different businesses while maintaining accurate message documentation - Problem Solving
Address customer needs promptly and professionally while following established procedures
Qualifications We're Looking For
We value team members who can adapt to different business needs while maintaining our high standards of service. Previous customer service experience is beneficial, but we provide comprehensive training to help you succeed.
- Home Office Setup
Reliable high-speed internet connection and quiet workspace required - Essential Skills
Strong communication abilities, basic computer skills, and excellent attention to detail - Customer Focus
Natural problem-solver with a positive attitude and commitment to customer satisfaction
Benefits of Joining Our Team
Become part of a company that's been helping businesses grow for over three decades. We offer competitive compensation and a supportive remote work environment that encourages professional growth.
- Professional Growth
Regular training opportunities and potential for advancement within the company - Team Support
Ongoing mentoring, team collaboration, and responsive management support - Flexible Lifestyle
Balance work and personal life with our remote work structure and varied shift options
Ready to start your remote career in professional customer service? Apply today to join our team of virtual receptionists. Voice With A Smile is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.
Equal Opportunity Employer
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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