Employment Opportunities
Medical Answering Service Operator
Seeking Remote Medical Answering Service Operators
Looking for a rewarding career where you can make a difference in healthcare from the comfort of your home? Join our team of professional virtual receptionists at Voice With A Smile, Colorado's trusted medical answering service since 1985. We're seeking compassionate, detail-oriented individuals to become the voice of healthcare practices across the nation.
Every day, our virtual receptionists help medical practices provide better patient care by ensuring no call goes unanswered. Whether it's connecting patients with after-hours care or carefully handling sensitive medical information, you'll play a crucial role in the healthcare communication process.
Position Overview
As a medical answering service operator, you'll receive comprehensive training in HIPAA compliance and medical office protocols while working remotely. Our successful operators come from diverse backgrounds, but they share a commitment to exceptional service and attention to detail.
- Full Remote Position
Work from home after completing our professional training program at our Colorado Springs location - Flexible Scheduling
Various shifts available to cover our 24/7 operation, including evening and weekend opportunities - Comprehensive Training
Paid training in medical terminology, HIPAA compliance, and professional communication protocols
Key Responsibilities
Our operators are the first point of contact for medical practices and their patients. You'll handle a variety of essential communications while maintaining the highest standards of professionalism and accuracy.
- Patient Communication
Answer calls professionally, schedule appointments, and manage patient inquiries with compassion and efficiency - Medical Message Management
Handle confidential medical information and emergency protocols according to HIPAA guidelines - Practice Support
Follow customized protocols for different medical practices while maintaining accurate documentation
Ideal Candidate Requirements
We're looking for team members who share our commitment to excellence in healthcare communication. Previous medical office experience is a plus, but not required – we provide comprehensive training to the right candidates.
- Technical Requirements
Reliable high-speed internet connection and quiet home office space - Professional Skills
Clear communication, basic computer proficiency, and ability to maintain confidentiality - Personal Qualities
Empathetic, detail-oriented, and committed to providing exceptional customer service
Why Choose Voice With A Smile?
Join a company that's been helping medical practices grow since 1985. We offer competitive compensation, professional development opportunities, and a supportive remote work environment.
- Career Growth
Opportunities for advancement and specialized medical communication training - Supportive Environment
Regular team meetings, ongoing coaching, and collaborative problem-solving - Work-Life Balance
Remote work flexibility with structured scheduling and clear expectations
Ready to start your career in medical communications? Submit your application today to join our growing team of remote healthcare communication professionals. Voice With A Smile is an equal opportunity employer committed to creating an inclusive workplace environment.
Equal Opportunity Employer
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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