Frequently Asked Questions

We can typically begin answering calls for your medical practice within 24-48 hours of completing your service agreement. Our rapid implementation process starts with a detailed review of your practice's specific needs and call handling protocols to ensure seamless integration.

We work closely with your staff to understand your scheduling system, emergency procedures, and communication preferences during the setup phase. Our team then creates customized scripts and protocols specific to your practice, tests all systems, and provides you with all necessary documentation and access credentials.

We also offer a transition period where we can work alongside your current system to ensure everything runs smoothly before fully taking over your call handling.