Frequently Asked Questions

We provide comprehensive 24/7/365 coverage for your medical practice, ensuring your patients always reach a live, professional operator regardless of the time or day. Our service never closes - we maintain full staffing during holidays, weekends, and after hours to guarantee consistent coverage for your practice.

We adapt our staffing levels based on historical call patterns and your specific needs, ensuring adequate coverage during peak hours and maintaining rapid response times during slower periods. Our round-the-clock service includes full access to all our capabilities, from appointment scheduling to emergency protocols, maintaining the same high level of service quality regardless of when your patients call.