Frequently Asked Questions

Since 1985, Voice With A Smile has specialized exclusively in medical answering services, developing deep expertise in healthcare communication that generic answering services simply can't match. Our focus on medical practices has allowed us to develop sophisticated protocols and training programs specifically designed for healthcare providers.

We maintain a perfect record of HIPAA compliance and have built our reputation on helping medical practices grow through exceptional patient communication. Our operators undergo extensive medical-specific training, including medical terminology, emergency protocols, and empathetic patient communication.

We've maintained long-term relationships with many of our medical clients, some spanning decades, due to our consistent quality and ability to adapt to changing healthcare needs. Additionally, our Colorado Springs location allows us to provide seamless service across multiple time zones while maintaining strong connections to the local medical community.