Frequently Asked Questions

We serve a diverse range of healthcare providers, from single-physician practices to multi-location medical groups across various specialties. Our experience includes working with primary care physicians, specialists, mental health professionals, urgent care centers, and surgical practices.

We have particular expertise in serving practices that require complex call handling protocols, such as OB/GYN offices, pediatric clinics, and psychiatric practices. Each type of practice receives customized service protocols tailored to their specific needs and patient population.

Our extensive experience in the medical field allows us to understand and accommodate the unique requirements of different specialties, from managing emergency protocols for cardiology practices to handling sensitive communications for mental health providers.